Customer Success Coaching

Are you looking for a sparring partner to discuss your current challenges all around Customer Success?

Example Topics to discuss during our Coaching Sessions

Team Building

I support you in challenges you face regarding building up your CS and Sales = Existing Client Business teams. How to best structure it, how to set KPIs, and how to hire the right team members.

Commercialize the CS Org

Do you want to commercialze the CS Org and wonder if that is a good idea? Want to get an another opinion of how to do that best? Then let's dive deep and find out what model of CS - Sales - other client roles makes the most sense for your company.

Processes & Automation

I support you in setting up your scaled CS activities, finding the right tools and templates to run your CS org as smooth as possible.

Personal Development

You are working as a CSM or CS Leader and wish to develop in your career? Then let us discuss how you can best do that and which might be the next best steps for you to take.

1:1 Career Coaching

Do you want to go beyond of what CSchool offers you and have individual, very personalized 1:1 coaching sessions? Then book a first call and let's discuss how I can help you.

Strategic CS Work

Do you work with your clients transactional? More focused on support and answering questions reactively? But wish to work more strategically with your clients? Then let's go into depths about how you can setup the right structures and strategies to become trusted advisors for your clients.

CS Visibility

Are your managers and your board take you and your department serious enough for you to have the impact you wish to have in your company? The impact you need to get enough resources and to create change for your company and your clients? We can figure out how to best do that.

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